Information for Retailers

As a retailer, you will find Severn Trent Connect to be reliable, responsive and easy to do business with.

Bilateral forms

The Operational Terms of the Wholesale-Retail Code detail the processes that we will follow when interacting with Retailers. The full Market Arrangements Code, Market Processes and associated Bilateral forms that you will need to complete and submit to us can be found here.

Please submit your completed forms to

Useful Documents