Billing

Please see below for information on who to contact if you have a query with your bill.

For our customers who live at Aurum Green, you receive your bill from South East Water who bill for wastewater services on our behalf. If you have a query or need help with your bill please contact their Customer Services team on 0333 000 0001 or visit: https://www.southeastwater.co.uk/help/

You can view our charges below:

For our customers who live at Hoplands, you receive your bill from South East Water who bill for wastewater services on our behalf. If you have a query or need help with your bill please contact their Customer Services team on 0333 000 0001 or visit: https://www.southeastwater.co.uk/help/

You can view our charges below: